Privacy Policy
Cherry – Privacy Policy
Effective Date: November 24, 2025
Last Updated: November 24, 2025
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Introduction
Welcome to Cherry (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website Cherry | Simple Growth for Local Businesses (the “Website”) or use our services (the “Service”). By accessing or using the Website or Service, you consent to the practices described in this Privacy Policy.
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Information We Collect
A. Information You Provide to Us
We collect information you voluntarily provide, including:
• Account information: name, email address, password.
• Payment information: billing address, payment method (processed securely by third-party providers).
• Content and communications: messages, inputs, prompts, support requests, or other content submitted through the Service.
• Other information you share: responses to forms, surveys, or feedback requests.
B. Information We Collect Automatically
When you use the Website or Service, we automatically collect:
• Device and log data: IP address, browser type, device identifiers, operating system, referral URLs, pages visited, and timestamps.
• Usage data: interactions with the Service, analytics, diagnostics, performance data.
• Cookies and tracking technologies: see Section 5.
C. Information From Third Parties
We may receive information from:
• Payment processors
• Identity or authentication providers
• Analytics and advertising partners
• Other services you connect to the platformWe may combine this with information we collect directly.
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How We Use Your Information
We use the information collected to:
• Provide, operate, and maintain the Service
• Manage your account and Subscription
• Process payments and send billing communications
• Improve, personalize, and expand the Service
• Respond to your messages, support requests, and inquiries
• Conduct analytics, research, and performance monitoring
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our Terms & Conditions
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Sharing Your Information
We may share your personal information with:
A. Service Providers
Companies that help us operate the Service, such as:
• Payment processors
• Cloud hosting providers
• Analytics partners
• Customer support toolsThese parties are bound by confidentiality obligations.
B. Business Transfers
If CherryChat is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
C. Legal Requirements
We may disclose your information if required to:
• Comply with applicable laws or regulations
• Protect the rights, property, or safety of CherryChat, our users, or others
• Respond to lawful requests from authorities
D. With Your Consent
We may share information for any other purpose with your explicit permission.
We do not sell personal information for monetary compensation.
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Cookies & Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to:
• Recognize your browser or device
• Improve the performance and functionality of the Service
• Analyze traffic and usage patterns
• Personalize content and experiencesYou may disable cookies through your browser settings, but doing so may affect certain features.
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Data Retention
We retain personal information for as long as necessary to:
• Provide the Service
• Meet legal requirements
• Resolve disputes
• Enforce agreementsWhen no longer needed, we securely delete or anonymize your data.
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Data Security
We use commercially reasonable technical and organizational measures to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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Your Rights & ChoicesDepending on your jurisdiction, you may have the right to:
• Access your personal information
• Request correction or deletion
• Request a copy (data portability)
• Opt out of marketing communications
• Restrict or object to certain processing activitiesCalifornia Residents (CCPA/CPRA)You may have additional rights, including:
• Right to know the categories of information collected
• Right to delete certain information
• Right to opt out of “sale” or “sharing” of personal data
• Right to non-discrimination for exercising privacy rightsTo exercise any privacy right, contact us at info@cherrychat.ai.
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International Transfers
If you are located outside the United States, please note your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ.
By using the Service, you consent to such transfers.
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Children’s Privacy
The Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under this age.
If we learn that a child under 13 has provided personal data, we will delete it promptly.
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Links to Other Sites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
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Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If we make material changes, we will post an updated version and update the “Last Updated” date at the top.
Your continued use of the Service after changes are posted constitutes acceptance of those changes.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Cherry
California, United States
Email: info@cherrychat.ai
Website: Cherry | Simple Growth for Local Businesses
